Chances are yours is misconfigured, and is working just fine.Nuance Dragon microphone troubleshooting can seem difficult, but weve created this guide to address the most common problems we see with the PowerMic II and how to easily correct them.If you are looking to replace or upgrade, check out the new PowerMic III Microphone.Symptom: I cant select the PowerMic as a source when creating a profile Solution: One of the most common problems that new users make is installing Dragon and immediately trying to create a profile.
If you do not have the PowerMic installed and plugged in, Dragon will not allow you to select it as a microphone source. Before creating a user profile, close Dragon and plug in the Mic. It will self-install, and Windows will give you a notification in the system tray that your device is ready to use. You can now open Dragon and create a profile, with the PowerMic being an available option. Symptom: Windows doesnt recognize my PowerMic Solution: If your PowerMic did not properly install when plugged in, unplug it and plug it into a different USB port. If this still does not correct the issue, unplug your mic, restart your PC and try again. Your device should show up as a PowerMicII-NS under recording devices. Symptom: My PowerMic buttons dont work Solution: If your microphone is working but your buttons are not, you have the wrong audio source selected in Dragon Medical. A common mistake is to setup the PowerMic as a USB device when creating a user profile or adding a new audio source. If the microphone is setup as a generic USB microphone, Dragon will not recognize the buttons on your mic. To correct this, simply click Profile and Add dictation source to current profile. Select the PowerMic and walk through the sound volume and quality check. Powermic Ii Windows 10 Now MySymptom: I recently upgraded to Windows 10 now my PowerMic doesnt work Solution: If you are using any Dragon Medical software other than Dragon Medical Practice Edition II, you will not be able to use your PowerMic in Windows 10. Dragon may see the PowerMic as a generic USB mic, but you will not be able to use any of the buttons. Please also keep in mind that the only supported version of Dragon Medical (by both Total Voice Technologies and Nuance) on Windows 10 is Dragon Medical Practice Edition II. If you have already migrated to Windows 10, your best option would be to upgrade to the latest Dragon software. If all of the above does not solve your problem and your PowerMic is still not working, please contact us at 1-888-831-0088. We have a great PowerMic trade-inrepair program and can get you up and running again quickly. ![]() Recent Posts Benefits of Speech Recognition in Healthcare 06302020 No Comments 5 Mistakes That Affect Accurate Transcription 06122020 No Comments Browse Home About Shop Blog Contact Sitemap Help Account Shipping Returns Privacy Security Terms Conditions Connect Facebook Twitter LinkedIn Google YouTube Pinterest COPYRIGHT 2020 TOTAL VOICE TECHNOLOGIES Shopping cart close Search Menu Categories Dragon Medical One Dragon Medical Practice Edition Philips SpeechLive Microphones Dictation Equipment Transcription Equipment Mobile Dictation Accessories Home About Shop Shop by Product Dictation Equipment Desktop Dictation Equipment Dictation Software Digital Voice Recorders Speech Recognition Software Dragon Medical Software Dragon Legal Software Dragon Professional Software Dragon Software Upgrades Dictation Microphones Desktop Microphones Speech Recognition Microphones Mobile Dictation Transcription Equipment Transcription Headsets Transcription Foot Pedals Transcription Software Transcription Kits Conference Recording Accessories Shop by Manufacturer Nuance Dragon Medical Dragon Legal Dragon Professional Dragon Upgrades Olympus Olympus Voice Recorders Olympus Dictation Products Olympus Transcription Products Olympus Equipment Packages Olympus Accessories Philips Philips SpeechLive Philips Voice Recorders Philips Dictation Products Philips SpeechMikes Philips Transcription Products Philips Conference Recording Philips Equipment Packages Philips Accessories Andrea Plantronics VEC Shop by Industry Medical Legal Government Law Enforcement Education Insurance Professionals Consumers Blog Contact Login Register Sign in close Username or email Password Log in Lost your password Remember me No account yet Create an Account Sidebar.
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